Just another day in paradise...
This happens - now and again - where I can't get into my Alibris account. Today it's an "Internal Server Error." No one ever posts about it on these occasions because, usually, the down time is of...
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Hi Diane, Thanks for the post. I was unaware of any recent issues with the Hub. I will check with the tech team and see if there are consistent errors in the logs or something else that would signal...
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that was based on the representation that your IT staff were aware of the outages and my apparently foolish assumption that awareness would lead to action. The problem is chronic and by the standards...
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Hi dj, I didn't say that our IT staff were unaware of the issue, I said I was--and what I meant was that I was unaware of the issue that day. In order to fix the underlying issues with Hub stability,...
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I didn't realize it was another major work issue requiring postponement to a quieter time.
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Just to keep Alibris up to date, it's happening again at about 4 p.m., Eastern Time, on Friday. Can't access my Seller Account - another "Internal Server Error."
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It happened just as I tried to record four orders as shipped. The good news is that I have plenty of time. Also the orders.
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Another Internal Server Error - Monday 9 a.m., East Coast. Can't get in.
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500 Internal Server ErrorHave an order to ship and need to go out for most of the day :-(Any news?Thanks.
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Hi,I'm responding on Heather's behalf as she is out of the office today. The Hub is up and running as I write this. There was a brief outage this morning but it was handled before we got to the...
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"Service Temporarily Unavailable" - Tuesday, Noon, East Coast. No access to Seller Account.
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Friends, We took some time over the two long holiday weekends to narrow down our search on this mysterious issue that, despite our best efforts, continues to crop up. We believe we may have finally...
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"Server Error" - Can't get into Seller Account. 5:30 pm, East Coast
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